3.8 Student Complaints and Grievances

Responsible Position

Vice President of Academic and Student Affairs

RELATED ITEMS

Minnesota State Board Policy

• External Website: Minnesota State - 2.1 Campus Student Associations
• External Website: Minnesota State - 3.8 Student Complaints and Grievances

Minnesota State System Procedure

• External Website: Minnesota State - 1B.1.1 Report/Complaint of Discrimination/Harassment Investigation and Resolution
• External Website: Minnesota State - 1B.3.1 Response to Sexual Violence
• External Website: Minnesota State - 3.6.1 Student Conduct
• External Website: Minnesota State - 3.8.1 Student Complaints and Grievances
• External Website: Minnesota State - 3.21.1 Transfer of Undergraduate Courses, Credit, Associate Degrees, and the Minnesota Transfer Curriculum
• External Website: Minnesota State - 2.8.1.1 Student Fee Referendum

Higher Learning Commission Federal Compliance Overview

POLICY STATEMENT

Students may, at some point during their academic studies, believe or perceive something is not acceptable, such as a process, program, or physical space, and may wish to lodge a complaint, or believe they have been harmed, in a personal or emotional way, and might want to lodge a grievance. Alexandria Technical and Community College's complaint and grievance policy allows students to seek recourse through either informal or formal means as outlined in the ATCC complaint and grievance procedure. This policy does not refer to academic grade disputes. Grade appeals must be handled under ATCC Procedure 3.17.5.

Related ATCC Documents:

• 1B.3.1 Response to Sexual Violence
• 3.6 Student Code of Conduct
• 3.6.1 Student Conduct and Sanctions for Violation of Conduct
• 3.8.1 Student Complaints and Grievances
• Student Complaint and Grievance Form

Approved by: Leadership Council

Effective Date: 3/24/2021

Next Review Date: March 2024

Archive: 2.5.4 Student Complaints and Grievances