3.8 Student Complaints and Grievances

Responsible Position

Vice President of Academic and Student Affairs

RELATED ITEMS

Minnesota State Board Policy

Minnesota State System Procedure

Higher Learning Commission Federal Compliance Overview

POLICY STATEMENT

Students may, at some point during their academic studies, believe or perceive something is not acceptable, such as a process, program, or physical space, and may wish to lodge a complaint, or believe they have been harmed, in a personal or emotional way, and might want to lodge a grievance. Alexandria Technical and Community College's complaint and grievance policy allows students to seek recourse through either informal or formal means as outlined in the ATCC complaint and grievance procedure. This policy does not refer to academic grade disputes. Grade appeals must be handled under ATCC Procedure 3.17.5.