Students may, at some point during their academic studies, believe or perceive something is not acceptable, such as a process, program, or physical space, and may wish to lodge a complaint, or believe they have been harmed, in a personal or emotional way, and might want to lodge a grievance. Alexandria Technical and Community College's complaint and grievance policy allows students to seek recourse through either informal or formal means as outlined in the ATCC complaint and grievance procedure. This policy does not refer to academic grade disputes. Grade appeals must be handled under ATCC Procedure 3.17.5.

Related ATCC Documents:


Approved by: Leadership Council

Effective Date: 3/24/2021

Next Review Date: March 2024

Archive: 2.5.4 Student Complaints and Grievances